Information for visitors Facilities and Accessibility

Rules of access to the exhibition

The Fondazione Palazzo Strozzi prides itself on always taking great care of its visitors. In order to ensure a safe and enjoyable visitor experience we remember you that inside the exhibition it is strictly prohibited:

To enter with large bags or backpacks

To bring in animals of any size (with the exception of dogs assisting visitors with disabilities, which are of course welcome)

To bring in food or drink of any kind

To take photographs using a flash, a tripod or a selfie stick

To take photographs using a flash, a tripod or a selfie stick

To touch the exhibits

You must start your tour in the first room of the exhibitions and move forward from there. No backtracking is permitted.

Box Office

The box office, inside Palazzo Strozzi’s courtyard, sells tickets to our exhibitions, Friends of Palazzo Strozzi membership cards and the Firenzecard.

Cloarkroom

There is a free cloakroom service for visitors to leave their bags and backpacks in lockers (with combination locks) while they visit the exhibition. Visitors are required to leave all luggage, backpacks, parcels, umbrellas, and bags larger than 35 x 30 x 10 cm (13.5” x 11.5” x 4”) in the lockers.

Wi-Fi

Palazzo Strozzi offers visitors free Wi-Fi connectivity.

Bookshop

A bookshop situated at the exhibition exit offers visitors a selection of publications and gadgets related to the exhibitions.

Toilets

On the second floor of the building, there are restrooms reserved for exhibition visitors, equipped to be fully accessible to visitors with disabilities.
In the courtyard there is a toilet reserved for customers of the Strozzi Bistrò.

Baby changing facility

The nappy/diaper changing table is available for visitors to the exhibitions and is located inside the toilet located on the second floor.

Guided tours

Palazzo Strozzi organizes guided tours to its exhibitions for individual visitors, groups of adults and school groups.
For more detailed information please consult this web page: Guided Tours.

Family activities

Palazzo Strozzi offers family activities organized by age group.
For more detailed information please consult this web page: Families.

Accessibility

Palazzo Strozzi is barrier-free.

The entrance with ramp to the Palazzo is located on Via Strozzi. In case of need, you can get in touch with the ticket office by pressing the button or calling the number indicated.
An elevator located in the courtyard is available to access the exhibition floor.

Visitors can request at the ticket office to use the wheelchair located in the cloakroom on the second floor.

The restrooms in the exhibition areas are accessible to people with mobility disabilities.

Palazzo Strozzi is committed to making its exhibitions increasingly inclusive by organizing a series of accessibility projects for people with autism, Alzheimer’s, Parkinson’s, intellectual disabilities and mental distress.
For more detailed information please consult this web page: Accessibility projects.