We strongly recommend that you buy your ticket in advance, but there is no obligation for you to do so. To purchase your tickets online, please click here.
Please note that even if the website shows that all tickets for a particular day are sold out, you may still show up at the ticket office and buy your ticket on the day.
Booking a day and time slot when purchasing tickets in advance is only mandatory for organised groups (consisting of five or more people) and school groups and must be arranged directly with our reservations office by calling +39.055.264.5155 or by sending an e-mail to prenotazioni@palazzostrozzi.org
The reservations office is open from 9.00 to 18.00 Monday to Friday.
To find out the price of admission to an exhibition at Palazzo Strozzi or to see if you are entitled to a reduction, please visit our Tickets & Opening hours page.
Tickets to the exhibitions may be purchased:
– at the ticket office in Palazzo Strozzi at the time of your visit. The ticket office is open daily, including public holidays, from 10.00 to 19.00, or until 22.00 on Thursdays,
– online by visiting the website vivaticket.it,
– at all Vivaticket sales points anywhere in Italy (for a full list of Vivaticket sales points, visit the website vivaticket.it).
Adult groups and school groups only may purchase tickets and reserve their date and time slot in advance by calling our reservations office on +39.055.264.5155 from 9.00 to 18.00 Monday to Friday, or by sending an e-mail to prenotazioni@palazzostrozzi.org
No, unfortunately you cannot book your ticket in advance over the phone or by e-mail and then pay for it at the ticket office when you visit the exhibition.
To use your pre-purchased ticket for a different date and/or time slot from the date and/or time slot that you originally booked, go to the ticket office before entering the exhibition and exchange your existing ticket for a DATE CHANGE (CAMBIO DATA) ticket for only € 2.00.
Tickets unused for reasons for which the organiser is not responsible cannot be refunded.
Before completing your purchase online or at the ticket office, please carefully check that all details (e.g.: date, time slot, number of tickets purchased etc.) are correct.
During the opening days of the exhibitions, the courtyard of Palazzo Strozzi is open daily from 9.00 to 20.00, Thursdays until 23.00.
During exhibition set-up, the courtyard is open daily from 9.00 to 20.00.
To find out the opening hours of our individual exhibitions, consult our Tickets & Opening hours page.
The audio guide to the exhibitions is available in Italian and English at a price of € 4.00. You can pre-pay for the service online and pick the audio-guide up at Palazzo Strozzi or at the ticket office when you visit. No deposit is required, but staff will ask you to leave valid ID with them until you return the audio guide.
Palazzo Strozzi offers a full and varied programme of activities and events for all visitors.
Discover the complete programme on our Agenda.
You can book a guided tour of the exhibition in advance by calling our reservations office at +39.055.264.5155 between 9.00 and 18.00 Monday to Friday, or by sending an e-mail to prenotazioni@palazzostrozzi.org. Once you have made your reservation, you will be sent a confirmation e-mail with instructions for completing your payment. Guided tours cost € 100.00 per group (max. 20 people) in addition to the price of admission to the exhibition.
You can book the date and time slot for your visit to the exhibition by calling our reservations office at +39.055.264.5155 between 9.00 and 18.00 Monday to Friday, or by sending an e-mail to prenotazioni@palazzostrozzi.org. Once you have made your reservation, you will be sent a confirmation e-mail with instructions for completing your payment.
The reduced admission ticket for groups costs € 12.00 per person plus a € 1.00 advance booking fee per person.
Palazzo Strozzi organises numerous activities for families to enjoy the exhibitions as an experience to share together.
To explore the full programme, visit our Families page.
An independent tour of an exhibition takes an average of one hour, although of course a great deal depends on how much time a visitor devotes to each exhibit. Guided tours take an average of one and a half hours.
Palazzo Strozzi is barrier-free.
The entrance with ramp to the Palazzo is located on Via Strozzi. In case of need, you can get in touch with the ticket office by pressing the button or calling the number indicated.
An elevator located in the courtyard is available to access the exhibition floor.
Visitors can request at the ticket office the use of the wheelchair located in the cloakroom on the second floor.
The restrooms in the exhibition areas are accessible to people with mobility disabilities.
Palazzo Strozzi is committed to making its exhibitions increasingly inclusive by organizing a series of accessibility projects for people with autism, Alzheimer’s, Parkinson’s, intellectual disabilities and mental distress.
Strollers may be brought into Palazzo Strozzi and into its exhibitions.
Visitors are required to leave any luggage, parcels, helmets, umbrellas, backpacks, rucksacks and bags larger than 30 x 25 x 15 cm in the cloakroom. They may also leave jackets and overcoats in the cloakroom. The cloakroom is open every day during opening hours and is free of charge for all visitors. Each locker is equipped with a combination lock.
The cloakroom is on the second floor. It is NOT a left luggage store, however, so bags and suitcases may only be left there while their owner is visiting an exhibition at Palazzo Strozzi.
Neither the Fondazione Palazzo Strozzi nor its staff may be held accountable for missing items or damage to items left in the cloakroom.
Animals – including small pets – are not allowed inside the exhibition spaces. The only exception is guide dogs assisting visitors with disabilities, which are of course welcome.
Unfortunately it is not possible to visit the entire Palazzo because certain areas are in use as offices. Palazzo Strozzi’s courtyard and loggia may be visited free of charge, while the exhibition area may be visited during exhibition opening hours by purchasing a ticket to the exhibition.
Yes, there is free Wi-Fi available throughout the entire palace.
The works exhibited at Palazzo Strozzi are subject to third-party rights, which have not been transferred to us and are therefore inalienable for authors, works, and depicted subjects. Therefore, any use for advertising, promotional, and commercial purposes of images and videos of exhibited works and exhibition spaces is prohibited.
Reproduction of works and exhibition spaces in low-resolution images and videos is permitted solely for personal use, without flash or other additional lights, selfie sticks, tripods, and similar tools. Recordings must be made while maintaining a safe distance from the artworks and in a manner that does not interfere with the visiting experience of others.
You can find all the information you need in our Policy for photo and video reproductions.